Privacy Policy

Satyam Lubricants (“Satyam Lubricants”, “Expol,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with us online, or engage with our products and services.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Name, email address, phone number, company name, job title, and postal address.
• Business Information: Details about your company, industry, and product requirements.
• Website Usage Data: IP address, browser type, device information, pages visited, and cookies.
• Communication Records: Inquiries, requests for quotations, and correspondence via email or contact forms.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries, requests, and provide customer support.
• To process and fulfill orders, quotations, or service requests.
• To share product information, technical documents, or promotional updates (with your consent).
• To improve our website, services, and customer experience.
• To comply with legal and regulatory requirements.

3. Sharing of Information

We may share your information with:

• Our authorized distributors and service partners to fulfill orders or provide local support.
• Third-party service providers (such as IT, hosting, analytics, or email marketing tools) who support our operations.
• Government or regulatory authorities when required by law.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality and security.
• Analyze website traffic and usage patterns.
• Enhance your browsing experience.

You can disable cookies through your browser settings, but some features of the website may not function properly.

5. Data Security

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws.

7. Your Rights

Depending on applicable data protection laws, you may have the right to:

• Access, correct, or update your personal data.
• Request deletion of your personal information.
• Opt-out of receiving marketing communications.
• Restrict or object to certain types of data processing.

To exercise these rights, please contact us at connect@expolindia.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us